HomeCancellation of Account

Q I would like to change my account from Professional to Free. I see there is an option to cancel my account. But, if I do this, will it cancel my account or simply downgrade me to a Free Account?

smiller
smiller
Posts: 3
11/28/2013
Currently, there is no way to downgrade to a Free Account. You should export/download your survey data and cancel this account. Otherwise, there’s a chance you may lose your surveys and responses, since there’s no guarantee that we won’t purge cancelled accounts.
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Guest
Guest
3/27/2014
In my case, the trial period has past, and the system not allow me to login the page, I can't cancel my account now, what can I do?
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