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Q Need to reopen closed survey

EmmaGGoncalves
EmmaGGoncalves
Posts: 4
1/18/2018
Our survey is already expired, but we want to open it up again and send a reminder to try to get responses from a few more people. Can I reopen the same survey?
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sarahm
sarahm
Posts: 6
1/18/2018
Not a problem! You can follow the same steps you used to expire the survey to re-open it! The fastest way to make your survey active again is from the Design tab. Hover over the status icon that appears to the left of the survey title. Select Active, and you’ll see the icon turn from green to red. If you want to set a new expiry date, you can do so by selecting the survey then clicking the Edit button and choosing Expiration Rules.
Read more about these options here: https://www.sogosurvey.com/help/how-to-set-survey-expiration-date/
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EmmaGGoncalves
EmmaGGoncalves
Posts: 4
1/19/2018
Thank you. One question, how can i contact support team to get assistance in designing a survey.
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sarahm
sarahm
Posts: 6
1/20/2018
Hello Emma,

Please visit this page for contact details: https://www.sogosurvey.com/contact-us/

I hope this will help.
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